Shipping policy
Delivery
Standard Shipping - 2 to 8 business days
- Orders 0.01kg–10kg: $14.99
- Orders 10.01kg–20kg: $20
- Orders 20.01kg–30kg: $35
- Orders 30.01kg–40kg: $50
- Orders 40.01kg–50kg: $65
- Orders 50.01kg–60kg: $80
- Orders 60.01kg and up: $100
Express Shipping - 1 to 4 business days
- Orders 10.01kg–20kg: $50.00
Free Click & Collect from one of our 5 store locations
• Orders dispatched within 1-2 business days after payment received.
• Standard delivery times within Metropolitan area’s estimated (1-3 business days).
• Standard delivery times for Regional area’s estimated (3-7 business days).
• If an item is unavailable we will contact you to advise lead time and/or offer an alternative product.
• Truckline do not offer a delivery service to PO Box addresses.
Returns
Truckline will accept the return of goods based on the following conditions:
• Customer to advise proof of purchase information to Truckline and reason for return.
• Purchased goods should be in original packaging and condition as sold and deemed in sellable condition.
• Freight costs at the expense of the customer unless incorrectly supplied by Truckline.
• All return claims must be advised to Truckline within 30 days of receipt of goods.
• All approved returns will be refunded by means of original payment arrangements.
• Warranty claims are subject to the manufacturers standard warranty policy.