Our exclusive rewards
program for our valued customers

Earn rewards, unlock exclusive offers, and get more value every time you shop with us. Haulers Club is our way of giving back to the customers who keep Australia moving.

Who can join?

Haulers Club is available to eligible Truckline customers, including:

• Account customers
• Capricorn customers - you’ll still earn Capricorn Points
• Cash account customers

Large publicly listed accounts are generally not eligible for Haulers Club.

How do I become a Haulers Club member?

Eligible customers are automatically registered for Haulers Club. Once your quarterly target is set, we’ll send your Welcome email with everything you need to get started.

Getting started

• Check your inbox for your Welcome email (sent to the primary email address on your Truckline account). Can’t see it? Check your junk or spam folder.
• Use your temporary login details to activate your account.
• Accept the Haulers Club Terms and Conditions.
• Shop with Truckline to reach your quarterly target - you can track your progress online.
• Points are finalised and available after the quarter ends.
• Hit or exceed your target to redeem your points from the rewards catalogue.
  

Frequently Asked Questions

“I haven’t received my invitation.”

Your Haulers Club invitation is sent to the primary email address listed on your Truckline account.

Please check with your local Truckline branch that your account name, email address and phone number are correct. Your local Store team can help with login details or contact the Haulers Club team to review and resend your invitation.

New Truckline Customers - If you are eligible, you will automatically be sent a Welcome email at the start of the next quarter.

Example: 

• You opened a Truckline customer account between 1 July and 30 September
• You’ll be invited to Haulers Club from 1 October
• Your target will be set for the October to December quarter. 

“I’ve logged in/activated my account, but haven’t earned any points yet.”

• Make sure you have logged in to your Haulers Club account and accepted the Haulers Club Terms and Conditions.
• Check that you have reached your quarterly target.
• During the quarter, you can track your progress and view estimated points online.
• Points are awarded after the quarter closes, once your final eligible spend has been calculated.

“Can I join today?”

If you have already received a Haulers Club invitation, you can activate your account straight away using the link in your email.

If you are a new Truckline customer, or have not yet received your Welcome email, your account may be included in the next onboarding and target-setting cycle. 

“What happens if I return an item?”

If you return an item, your estimated points may decrease. Points are updated throughout the quarter based on eligible sales and credits, so it’s normal for your estimated balance to change. Final points are calculated using your eligible sales value at the end of the quarter.

Haven’t received your invitation? Fill out the form below and we’ll get it to you ASAP.